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Our Suppliers

Our company

Minimum order

We have no minimum order

Payment terms

Payment terms are Net 30 days with established credit. We also accept payment by VISA and Mastercard. Transactions made on-line using our secure website are processed also with VISA and Mastercard.

Shipping

We use Canada Post to ship to residential addresses and Purolator and other carriers for commercial addresses. Freight charges are extra and delivery will take anywhere between 2 – 6 days depending on your location. For rush shipments or an actual freight quote, please contact us.

Technical Assistance

Do not hesitate to contact us for technical support on your products or to help you choose the most appropriate product for your specific application.

Return Policy

All returns must be pre-authorized by our customer service department. Contact us to obtain a Return of Merchandise Authorization (RMA) number. Products must be returned to us pre-paid in original condition. If your order arrives damaged please contact us immediately.

Showroom and Training

For product demonstration or to obtain more information on how to use specific products, please visit our new showroom.

We also offer seminars on the latest modernist cooking techniques including sous-vide andmolecular cooking. Please contact us for information on prices and availability.